Privacy policy
Here you can find out which personal data is processed in connection with our website, for what purpose and whom you can contact.
Updated: 17 October 2026
On this page
1. Responsibility
Responsible for the data processing described here is:
Visiup GmbH
Basel
This policy concerns our website and the related contact. The Swiss Federal Act on Data Protection (FADP) is particularly relevant. Where applicable in individual cases, we also take other data protection regulations into account.
2. Website & hosting
When a website is accessed, technical information is transmitted to the infrastructure that provides it. This may include your IP address, date and time, pages accessed, browser and device information and the previously visited page. This information is used to deliver the website, for operational security and for error analysis.
Current hosting
The current website is provided via OpenAI Sites using Cloudflare infrastructure. These providers may process technical access data for the operation and security of their services. You can find more information in OpenAI's privacy notice and Cloudflare's privacy policy.
Hostpoint
Our designated provider for regular web hosting is Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland. The current provision via Sites is to be distinguished from this. If the website hosting changes, we will update this information. More information: Hostpoint's privacy policy.
3. Contact & forms
If you contact us by email, phone or WhatsApp, we process the information you provide. This may include your name, company, email address, phone number, message content and information about your request. We use this information to answer your enquiry, to arrange a consultation or to prepare and carry out a requested collaboration.
When you submit the contact form, your details are sent to us to process your enquiry. We use Resend for email delivery; the recipient is info@visiup.ch. The free enquiry link on the homepage opens your email application.
To protect the contact form, we limit the number of requests and detect repeated submissions. We store technical hashes and timestamps, but no message text in the spam-protection database. Entries expire after one hour or 24 hours and are deleted with the next form request. When the security check is enabled, we use Cloudflare Turnstile. In particular, your IP address and browser and device data may be transmitted to Cloudflare to detect bots. The check is used solely to prevent abuse.
4. External services
Fonts
The Inter and Geist Mono fonts are loaded directly from the website server. Your browser does not connect to Google Fonts to display these fonts.
Cantonal map
The Swiss cantonal map and coats of arms are loaded directly from the website server. The map does not embed Google Maps. Links to regional pages lead to further information on our website.
WhatsApp & external links
The WhatsApp button is a link. When you click it, you leave our website and open a WhatsApp service. If you contact us there, we process the messages received for your request. WhatsApp's privacy notices apply to data processing by WhatsApp. Alternatively, you can reach us by email or phone. Other external websites process data in accordance with their own privacy policies.
5. Cookies & tracking
The current website code does not include Google Analytics, Meta Pixel or comparable analytics or advertising tracking. The application does not set its own analytics or advertising cookies. The movable contact button’s position is stored locally in your browser only with your consent. Technical hosting-platform functions may use their own cookies.
You can restrict or delete cookies in your browser settings. This may limit individual functions of external services. If we integrate analytics, advertising or other services in future, we will update this policy and take the applicable requirements into account.
We store your choice in the visiup_consent cookie for up to 180 days. You can change it and withdraw optional convenience features at any time through “Cookie settings” in the footer. When you withdraw consent, we remove the saved contact-button position from this device.
6. Recipients & processing abroad
Recipients of technical data may include the hosting and infrastructure providers described above. Resend is involved in delivering contact-form emails. If you contact us, the relevant email, telephone or WhatsApp services are also involved. Disclosure may also be necessary to fulfil legal obligations or assert legal claims.
Hostpoint is based in Switzerland. OpenAI, Cloudflare, Resend and WhatsApp may also process data outside Switzerland, including in the USA and European countries. The specific recipients, processing locations and transfer arrangements depend on the service and are described in the providers’ information. We cannot guarantee that all website data is processed exclusively in Switzerland.
7. Retention & security
We retain information from enquiries received for as long as required to process your request, work together or protect legitimate claims. Statutory retention obligations remain reserved. The website does not operate its own enquiry database. Contact-form enquiries are processed in our email inbox. Hosting providers apply their own operational and retention rules to technical logs.
We take appropriate technical and organisational protective measures. The connection to this website is HTTPS-encrypted. Please do not send particularly sensitive information via general contact channels that is not necessary for your request.
8. Your rights
Within the scope of applicable data protection law, you may in particular request information about the processing of your personal data and the correction of inaccurate data. Depending on the requirements, you may also request erasure or restriction of processing, object to processing or withdraw consent for the future. Legal obligations and other legally permissible reasons may limit individual claims.
For questions or to exercise your rights, write to info@visiup.ch. To prevent unauthorised disclosure, we may verify your identity. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).
9. Changes
We update this policy when our data processing or the services we use change. The current version and its date can be found on this page.