AI chatbots for websites
Answer customer questions around the clock using your own company data
AI automation: less routine, more time for your business
We develop AI assistants, connect your systems and automate recurring tasks to fit your company’s daily work.
One workflow across several systems, with less manual work.
- Less manual work
- Clear workflows
- Connected systems
AI Automation
Custom AI assistants, automated workflows and connected systems for your company.
AI phone assistants
Answer calls, handle customer requests and schedule appointments
AI agents for companies
Custom AI assistants for internal and external processes
Create quotes automatically
Capture customer data and automatically generate quotes and PDFs
Email automation with AI
Recognise, categorise, answer and process emails
WhatsApp automation
Automate customer enquiries and recurring communication processes
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Workflow automation
Automate recurring administrative tasks and complete business processes
Automate invoice processing
Read, check, record and forward invoices
Document AI
Automatically analyse and process contracts, forms, PDFs and other documents
AI knowledge bases & RAG
Employees and customers get answers from internal documents and data
Conversation analysis & transcription
Automatically document and summarise meetings, phone calls and voice recordings
CRM automation
Capture leads, maintain customer data, trigger follow-ups and automate sales processes
Lead automation
Automatically qualify, prioritise and route enquiries to the right place
Appointment automation
Automatically schedule, confirm, reschedule and remind appointments
Microsoft 365 & Outlook automation
Connect email, document and internal business processes
ERP, CRM & API integrations
Connect existing systems and databases intelligently
Custom AI software
Customer portals, dashboards, internal tools and tailor-made web applications
Digitalisation of existing processes
Replace Excel, paper and manual email processes with digital workflows
Fewer manual steps and more time for your team
For SMEs whose teams want to simplify recurring tasks. We review a specific workflow, plan the solution and clarify system connections, approvals and onboarding with you.
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Understand workflows
We capture recurring tasks, data and existing systems. Together we choose a sensible first use case.
Develop the solution
We plan a suitable workflow and test it with typical cases. We use AI where it makes sense for the task.
Connect systems
Forms, CRM, email and other tools are connected within the agreed scope. We clarify interfaces, access rights and approvals beforehand.
Handover & introduction
Your team receives an introduction to using it. Responsibilities, operation and further support are defined together.
Enquiry → CRM → responsible person → response
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We define the scope and responsibilities together in the proposal.
Understand first, then automate sensibly
Understand the workflow
We look at your tasks, data and systems. Together we choose the most sensible starting point.
Plan the solution
We define functions, integrations, responsibilities and necessary approvals.
Implement & test
We build the solution and test it with typical cases from your daily work.
Use it day to day
Your team receives an introduction. We agree on support and further improvements together.
Which task should take up less of your time?
You don’t need a finished plan. Tell us what keeps your team busy and we’ll look together at where AI or automation really helps.
Map data: Federal Office of Topography (swissBOUNDARIES3D) · Licence
AI automation for Swiss SMEs
AI automation supports recurring tasks in communication, sales and administration. We first review the workflow, existing systems and responsibilities and implement a clearly defined process.
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What we define together
- Capture recurring tasks, data and interfaces
- Define the solution's benefits, responsibilities and approvals
- Test integrations and functions with typical cases
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- Document workflows and introduce your team to using them
Who is the collaboration for?
Our focus is on SMEs with around 20 or more employees. We also support teams of five or more and smaller companies if the task and project scope fit.
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Visiup GmbH is based in Basel. Personal meetings are possible throughout Switzerland by arrangement.
Does every process need an AI solution?
No. Clear rules can often be implemented with classic automation. AI can help when texts or documents need to be classified. We choose the right building blocks and provide for agreed human approval for important decisions.
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Frequently asked questions
What you want to know about AI assistants, your own data and connected processes.
Where do we start if we have lots of ideas?
We first look at your day-to-day work: which task recurs often, takes time or causes unnecessary handovers? From this, we choose a clearly defined first workflow. Further services can build on it later.
Can you connect our existing systems?
We check the existing interfaces, access rights and required functions. This concerns, for example, Microsoft 365, Outlook, CRM, ERP and databases. We clarify which integrations are possible before implementation.
What is an AI knowledge base with RAG?
RAG means that an AI retrieves suitable information from provided sources for its answers. This allows employees or customers to ask questions about your documents and company data. We agree with you on sources, access and how missing information is handled.
Does the AI answer or send everything on its own?
We decide this together depending on the task. A solution can prepare suggestions or carry out agreed steps automatically. For important decisions, quotes or unclear requests, approvals and a handover to your team can be provided.
Does every automated workflow need AI?
No. For clear rules, classic automation is often enough. AI makes sense when content needs to be understood, classified or summarised. We combine the right building blocks for your process.
How are company data and access handled?
Before implementation, we clarify which data is needed, who may access it and which systems process it. We agree on access rights, data flows and retention with you as part of the specific solution.
Do you also develop custom applications?
Yes. Our services include customer portals, dashboards, internal tools and tailor-made web applications. Functions and integrations depend on your needs; we define the agreed scope before the project starts.
Still have a question? Ask us personally
Less routine and more time for customers
Discover how clear digital workflows relieve your team with enquiries and follow-ups.
Which canton are you interested in?
Basel
Online visibility for SMEs in Basel-Stadt, Basel-Landschaft and the tri-national economic region.
Solothurn
Web design and online marketing for Solothurn SMEs that want to be strong regionally and visible online.
Bern
Digital systems for Bernese companies that want to build trust and win new customers predictably.
Aargau
Performance-oriented web design and marketing for Aargau SMEs between Zurich, Basel and Bern.
Zurich
Clearly positioned websites and data-driven marketing for one of Switzerland's most competitive markets.
Lucerne
Online visibility for Lucerne SMEs in services, tourism, retail and industry.
More services that fit well
Automation relieves your team when handling enquiries. These services ensure that the right people notice your offer.
Website
Capture enquiries easily with clear forms.
Discover websites
SEO
Become visible for relevant searches.
Discover SEO
GEO
Make your offer clear and accessible in AI search.
Discover GEO
Social Media
Build trust and win new contacts.
Discover social media
Ads
Combine targeted campaigns with clear follow-up processes.
Discover ads
Which combination suits your company?
We show you which next steps make sense.